Customer Birthday
Collect customer birthdays in the Shopify Customer Account 2.0 for loyalty rewards
Let customers add their birthday to their profile for loyalty rewards and special offers.
What Customers See
Customer Account
Profile
Personal Details
Click tabs to see the birthday input flow
A date picker appears in the customer's profile page where they can enter their birthday.
Why Use This
Birthday Rewards
Send special offers on customer birthdays
Loyalty Integration
Award bonus points on birthdays
Self-Service
Customers update their own birthday
Customer Account 2.0
Native integration with Shopify accounts
Setup
Enable Customer Account 2.0
In Shopify admin, go to Settings → Customer accounts and select the new customer account experience.
Add the Extension
Go to Settings → Customer accounts → Customize (in the new account editor).
Navigate to the Profile page in the editor.
Click Add block and find Customer Birthday under Subscribfy.
Position the Block
Drag the block to your preferred position in the profile page, typically under personal details.
How It Works
- Customer logs into their Shopify account
- They navigate to their profile page
- They see a "Birthday" date picker under "Personal Details"
- When they select a date, it's automatically saved to Subscribfy
- Birthday is now available for loyalty rules and marketing
The birthday is saved automatically when the customer selects a date. No save button needed.
Using Birthdays for Loyalty
Once customers have added their birthday, you can:
| Use Case | How to Set Up |
|---|---|
| Birthday bonus points | Create a loyalty rule that awards points on customer's birthday |
| Birthday email | Use Klaviyo to send birthday emails with special offers |
| VIP birthday perks | Give extra discounts to members on their birthday |
Configure birthday rewards in Subscribfy → Loyalty → Earning Rules.
Requirements
- Shopify Customer Account 2.0 enabled
- Subscribfy Loyalty module (for birthday rewards)
Troubleshooting
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