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Store Credit Popup & Banner

Display store credit balance with customizable popups and banners to encourage customers to shop

Display store credit balance with customizable popups and banners to encourage customers to shop.


What Customers See

Welcome back, Sarah!

You have $56.00 in store credit waiting to be used!

Click tabs to see popup and banner views

When customers have store credit, they see a popup when visiting your site and a banner on product pages reminding them to use their credit.


Why Use This

Popup Notification

Shows once when customers visit your site

Product Page Banner

Reminds customers to use their credit at checkout

Personalized Messages

Include customer name and credit amount

Increased Conversions

Encourage customers to use their store credit


How It Works

When customers have store credit, they'll see:

  1. Popup - Appears once when they first visit your site
  2. Banner - Shows on product pages below the Add to Cart button

You can use either one or both:

  • Popup only - Enable Popup, leave Banner disabled
  • Banner only - Enable Banner, leave Popup disabled
  • Both - Maximum visibility for store credit

Personalization

Use these variables in your messages to personalize for each customer:

VariableWhat It ShowsExample
{{amount}}Store credit balance"$50.00"
{{user}}Customer's name"Sarah"

Example message: Hi {{user}}, you have {{amount}} in store credit!


Testing Your Setup

Test without sending emails — use your browser:

  1. Make sure Popup and/or Banner are enabled and saved
  2. Visit your store with a test link:
    https://yourstore.com/products/any-product?exm_storeCredit=25&user=Test
  3. You should see:
    • The Popup appears once when the page loads
    • The Banner appears below Add to Cart on product pages
  4. To test again: open in incognito/private window or clear browser data

Use this link format in your Klaviyo emails:

https://mystore.com/products/shirt?exm_storeCredit={{ person|lookup:"SubscribfyStoreCredit"|default:"0" }}&user={{ first_name|default:"" }}%20{{ last_name|default:"" }}

Add the link to images or buttons in your email. Preview or send a test message to verify the link works.


Link to any page — the popup and banner will still appear:

Page TypeURL Example
Homepage/
Collections page/collections/all
Specific collection/collections/new-arrivals
Product page/products/product-name

What Customers See

  1. Click email link — Opens your site with their store credit info
  2. Popup appears — "Hi Sarah, you have $50.00 in store credit!"
  3. Banner displays — Below Add to Cart, reminding them to apply credit
  4. Checkout — Customer completes purchase using their credit

Troubleshooting

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