Store Credit Popup & Banner
Display store credit balance with customizable popups and banners to encourage customers to shop
Display store credit balance with customizable popups and banners to encourage customers to shop.
What Customers See
Welcome back, Sarah!
You have $56.00 in store credit waiting to be used!
Click tabs to see popup and banner views
When customers have store credit, they see a popup when visiting your site and a banner on product pages reminding them to use their credit.
Why Use This
Popup Notification
Shows once when customers visit your site
Product Page Banner
Reminds customers to use their credit at checkout
Personalized Messages
Include customer name and credit amount
Increased Conversions
Encourage customers to use their store credit
How It Works
When customers have store credit, they'll see:
- Popup - Appears once when they first visit your site
- Banner - Shows on product pages below the Add to Cart button
You can use either one or both:
- Popup only - Enable Popup, leave Banner disabled
- Banner only - Enable Banner, leave Popup disabled
- Both - Maximum visibility for store credit
Personalization
Use these variables in your messages to personalize for each customer:
| Variable | What It Shows | Example |
|---|---|---|
{{amount}} | Store credit balance | "$50.00" |
{{user}} | Customer's name | "Sarah" |
Example message: Hi {{user}}, you have {{amount}} in store credit!
Testing Your Setup
Test without sending emails — use your browser:
- Make sure Popup and/or Banner are enabled and saved
- Visit your store with a test link:
https://yourstore.com/products/any-product?exm_storeCredit=25&user=Test - You should see:
- The Popup appears once when the page loads
- The Banner appears below Add to Cart on product pages
- To test again: open in incognito/private window or clear browser data
Sending Store Credit Links via Klaviyo
Use this link format in your Klaviyo emails:
https://mystore.com/products/shirt?exm_storeCredit={{ person|lookup:"SubscribfyStoreCredit"|default:"0" }}&user={{ first_name|default:"" }}%20{{ last_name|default:"" }}Add the link to images or buttons in your email. Preview or send a test message to verify the link works.
Where You Can Link
Link to any page — the popup and banner will still appear:
| Page Type | URL Example |
|---|---|
| Homepage | / |
| Collections page | /collections/all |
| Specific collection | /collections/new-arrivals |
| Product page | /products/product-name |
What Customers See
- Click email link — Opens your site with their store credit info
- Popup appears — "Hi Sarah, you have $50.00 in store credit!"
- Banner displays — Below Add to Cart, reminding them to apply credit
- Checkout — Customer completes purchase using their credit
Troubleshooting
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