Activation & Requirements
Ensure your Shopify store is properly configured to sell subscriptions
Ensure your Shopify store is properly configured to sell subscriptions by verifying payment gateways, permissions, and theme compatibility.
Payment Gateway Requirements
Supported gateways that enable recurring billing:
| Gateway | Status |
|---|---|
| Shopify Payments | Recommended |
| Stripe | Supported |
| PayPal Express | Supported |
| Authorize.net | Supported |
Not supported: Manual payments, cash on delivery, bank transfers, and regional gateways.
How to Check
Navigate to Shopify Admin → Settings → Payments and verify your active provider supports subscriptions.
Sales Channel Requirements
Subscriptions are available only on:
- Online Store - Main Shopify storefront
- Custom Storefront - Storefront API for headless commerce
Not supported for initial purchase: POS, Facebook Shop, Instagram Shopping, Amazon, eBay.
Once created, subscriptions can be accessed via POS for customer lookup and benefit application.
Theme Compatibility
Subscribfy works with all Shopify 2.0 themes with automatic widget placement on product pages.
Vintage (1.0) themes may require manual code modifications - contact support for assistance.
Verify Theme Version
Go to Online Store → Themes → Customize. If "App embeds" appears in the sidebar, you have a 2.0 theme.
App Permissions Required
| Permission | Purpose |
|---|---|
| Products | Add subscription options |
| Customers | Track subscribers and subscriptions |
| Orders | Create recurring orders and track payments |
| Discounts | Apply subscriber discounts and credits |
| Checkout | Show subscription options (Shopify Plus) |
Initial Sync
After installation, Subscribfy syncs:
Product Catalog
All products and variants are imported.
Collections
Product collections are synced for targeting.
Existing Customers
Customer data is imported for loyalty and membership features.
This may take several minutes depending on store size. Wait for sync completion before creating subscriptions.
Shopify Plus Features (Optional)
If you have Shopify Plus, you can enable additional features:
- Checkout Extensibility (OTP, timers, loyalty)
- Checkout UI Extensions
- Advanced Functions
Core functionality works on all Shopify plans. Shopify Plus features are optional enhancements.
Activation Checklist
Before launch, verify:
| Step | Status |
|---|---|
| Payment gateway supports recurring billing | Required |
| Theme is Shopify 2.0 compatible | Required |
| Initial sync is complete | Required |
| At least one subscription plan created | Required |
| Widget displays on product pages | Required |
| Test checkout successful | Recommended |
Troubleshooting
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