Translations
Customize the text customers see and translate it into different languages
Customize the text customers see in your loyalty program and translate it into different languages.
Why Translations
Reach Global Customers
Serve customers in their native language
Match Your Brand
Customize text to fit your brand voice
Multiple Languages
Support English, French, and more
Preview Changes
See exactly where text appears before saving
Best for: Stores with international customers or specific brand terminology.
Setup Guide
Open Translations
Go to Subscribfy → Loyalty → Translations tab.
Select Language
Use the language dropdown in the top right to choose which language to edit.
| Language | Status |
|---|---|
| English | Default (always available) |
| French | Available |
| Others | Contact support to add |
Start with English to customize your brand voice, then translate to other languages.
Choose Section
Select which part of the loyalty program to translate.
| Section | What It Includes |
|---|---|
| Dashboard | Points balance, rewards, tier status |
| Referral Program | Invite friends, share link, referral rewards |
Find & Edit Text
Use the search box to find specific text quickly.
Each translation shows:
- Label - What this text is used for
- Default - The original text (shown as placeholder)
- Your translation - Your custom text
Click the eye icon to preview where this text appears.
Save Changes
Click Save to apply your translations.
Changes appear immediately on your storefront.
Always test your translations by viewing the customer dashboard after saving.
Working with Variables
Some translations contain variables - placeholders that get replaced with actual values.
Variables look like: :value, :discount, :points, :name, :tier
Keep variables exactly as they are. The colon and variable name must stay the same.
Example
| Original | "You have :points points" |
| French | "Vous avez :points points" |
| Spanish | "Tienes :points puntos" |
The :points variable stays the same - only translate the words around it.
What Customers See
Points Balance
+------------------------------------------+
| Your Points |
| |
| You have 350 points |
| ─────────────────────── |
| 150 more points to reach Gold tier |
+------------------------------------------+Translatable text:
- "Your Points"
- "You have :points points"
- ":points more points to reach :tier tier"
Available Rewards
+------------------------------------------+
| Available Rewards |
| |
| [10% Off Order] 100 points |
| [Free Shipping] 200 points |
| |
| [Redeem Reward] |
+------------------------------------------+Translatable text:
- "Available Rewards"
- "Redeem Reward"
Referral Section
+------------------------------------------+
| Invite Friends |
| |
| Share your link and earn 100 points |
| Your friend gets $10 off their first |
| order. |
| |
| [Copy Link] |
+------------------------------------------+Translatable text:
- "Invite Friends"
- "Share your link and earn :points points"
- "Your friend gets :discount off their first order"
- "Copy Link"
Common Translations
Dashboard Text
| Label | Default Value |
|---|---|
| Points Balance | "You have :points points available" |
| Redeem Button | "Redeem Reward" |
| Tier Status | "Your current tier: :tier" |
| Points to Next | ":points more points to reach :tier" |
| Available Rewards | "Available Rewards" |
Referral Text
| Label | Default Value |
|---|---|
| Invite Title | "Invite Friends" |
| Share Message | "Share your link and earn :points points" |
| Copy Link | "Copy Link" |
| Friend Reward | "Your friend gets :discount off their first order" |
| Link Copied | "Link copied!" |
Common Questions
Pro Tips
Use Search
The search box helps you find specific text quickly
Keep It Short
Shorter text usually looks better in the UI
Match Your Brand
Use language that fits your brand voice
Test Everything
View your store in each language after translating
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