June 2026

No new features in this release

The "Custom" VIP discount method is now always available in the Perks Editor for all shops. You no longer need a legacy Shopify Scripts setup to use it — if you manage VIP discounts externally, simply select "Custom" from the discount method dropdown.

• No bug fixes in this release

You can now customize the wording of cancellation retention offers and the active-offer badge directly from your theme. Dynamic values like discount amount, currency, and billing interval are supported as placeholders that resolve automatically at display time.

• Try Before You Buy Charge Fix: Fixed an issue where Try Before You Buy orders with free shipping were not being charged the verification amount. Customers will now always be charged the correct verification amount when placing a Try Before You Buy order.

• Subscription Pause Date: Fixed an issue where pausing a subscription with an overdue billing date could calculate the wrong resume date. Your customers' subscriptions will now resume on the correct date after a pause.
• Pause Settings Per Type: You can now control whether the pause option is available separately for VIP, Elite, and Product Subscription types from your Customer Portal settings.
• Revenue Reporting Accuracy: Fixed an issue where Monthly Recurring Revenue (MRR) could show inaccurate figures for stores selling in multiple currencies. Revenue metrics now reflect consistent, accurate totals regardless of currency.

Apple Wallet pass configuration is now completed automatically when you save wallet pass settings for the first time — no manual setup required.

• Accurate Membership Analytics: Your General and Store Credit analytics dashboards now show membership-only data, giving you a clearer and more accurate picture of your membership program performance.
• Churn Retention Tracking: The churn analytics dashboard now correctly counts members who paused their subscription as retained, and includes their subscription value in the revenue saved figure.
• Loyalty Analytics Baseline: Loyalty analytics now filter all charts from the date your loyalty program started, giving more accurate member vs. non-member comparisons.

• Elite Cancellation Options: Fixed an issue where Elite members saw empty or incorrect cancellation options when attempting to cancel their membership.
• Store Credits Button: Fixed an issue where the 'Apply Store Credits' button was incorrectly displayed for stores using Shopify's native store credit method. Shopify now handles credit redemption at checkout as expected.

You can now reward VIP members with Shopify native store credit instead of coupon codes or gift cards. Customers receive credit directly in their account for a seamless checkout experience — no codes to copy or cards to redeem.

When a customer's loyalty points change, your connected third-party tools (such as analytics or marketing platforms) are now automatically notified in real time, keeping all your systems in sync.

• Subscription Renewal Reliability: Fixed an issue where subscription renewals could fail if customer data was temporarily unavailable. Billing date updates now automatically retry on failure, reducing disruptions for your subscribers.

The footer of the Cancellation Reasons page now links directly to the relevant documentation, so you can quickly find guidance without going through a contact form.

• Transactions Fix: Resolved an issue affecting transaction records, ensuring your subscription and payment transactions display accurately.

You can now export your loyalty coupon data directly from the exports section. The export includes customer details, discount codes, usage statistics, and expiration dates.

• Editable Cancel Reasons: You can now customize the cancellation reasons customers see when they cancel a membership or product subscription — add, rename, reorder, enable/disable, or restore the defaults at any time.
• Rewards Journey: Subscribers can now see a rewards journey in their account showing how close they are to their next reward and a countdown to when they'll unlock it. The Product Subscriptions page also has a new Overview section with analytics, top plans, and loyalty punch-card setup.

• Loyalty Insights: Loyalty analytics are now more accurate and easier to interpret. Redemption rate now reflects the share of paying customers who actually redeemed a reward, the repurchase chart shows how quickly members return to buy again across different time windows, and the rewards chart ranks your rewards by how often they were used.
• Export Email Recipients: The CSV export form now accepts recipient email addresses as a simple comma-separated list, making it easier to specify who receives your export files.

• Expiring Points Display: Fixed an issue where loyalty points about to expire could incorrectly appear as already expired.

You can now use store credits at checkout without needing Shopify Multipass — the new Subscribfy Auth mode is enabled by default and works seamlessly for your customers.

Your Store Credit analytics now includes a new chart showing your customers' outstanding store credit balances month by month over the last 24 months.

• Wallet Pass Security Fix: Fixed a security issue that could allow one store to access or delete another store's wallet pass data.
• Wallet Pass Image Validation: SVG images can no longer be uploaded for your Wallet Pass logo, banner, push icon, or email logo — only standard image formats (PNG, JPG, etc.) are accepted, preventing potential display issues.

No new features in this release

We've tightened how customer information is handled during sign-in, so your customers' personal details stay better protected throughout the login process.

• No bug fixes in this release

Loyalty Analytics now includes new insights such as Member Repurchase Rate, Loyalty Redemption Revenue, and Average Loyalty Discount per Order, giving you a clearer picture of how your program drives sales.

Two new dedicated report pages let you dive into your Opt-In Rate and Redemption Rate to see how customers are joining and using your loyalty program.

The Loyalty Analytics area has been redesigned with a cleaner insights panel and easier-to-read layout, making it faster to find the metrics that matter to you.

• Editor Opens on Sections: The membership editor now opens on the Sections tab by default, so you can get to your content right away.
• Wallet Pass Dark Theme: Your Apple Wallet pass preview now displays correctly in dark themes.
• Discount Perk Display: Discount perks now correctly show as enabled whenever discounted products are configured.