April 2026

• Flexible Member Lookup: You can now manage memberships using just the customer ID, without requiring an email address. This provides more flexibility when identifying members.
• Support Chat Location: The Intercom support chat is now available only on the welcome page for a cleaner experience on other pages.

• Chargeback Alert Processing: Fixed an issue where certain chargeback alerts were not being properly identified and processed, ensuring more reliable fraud protection.

• OTP Verification: One-time password verification now works automatically for all shops, even without custom SMS or email settings configured.
• Order Currency Display: Order history in your customer portal now shows currency amounts in the proper format matching your store settings.
• Portal Editor: Improved save functionality in the portal editor with better visual feedback when you have unsaved changes.
• Feature Badges: Disabled features now display with neutral gray badges instead of red, making it clearer which features are simply turned off versus having issues.
• Membership API: Managing memberships is now more flexible - email is no longer required when updating member information via the API.
• Terms of Service: Updated terms of service link now points to the new subscribfy.ai domain.

• Store Credit Gift Cards: Fixed an issue where duplicate gift cards could occasionally be created during store credit processing.

You can now test your Klaviyo integration with a single click using the new Sync button in your integration settings. This sends sample events to verify everything is working correctly.

• Form Save Indicator: A save bar now appears when you make changes to portal settings, making it clearer when you have unsaved changes.
• Tier Badge Styling: Inactive loyalty tier badges now display with improved styling for better visual clarity.
• Order Currency Display: Order history in your customer portal now displays currency amounts in the proper format matching your store settings.
• Automatic OTP Credentials: One-time password verification now works automatically with default settings when you haven't configured your own messaging credentials.

• Store Credit Duplicates: Fixed an issue where gift cards could occasionally be created multiple times during store credit processing.
• Terms of Service Link: Updated the terms of service link in the subscription plan selector to point to the correct page.

You can now test your Klaviyo integration with a single click using the new Sync button in settings. This sends sample events and data to verify your connection is working properly.